Faculty/Staff - Help and Support

Items for help and support for faculty and staff

General Information

  • EIT Service Desk - Contact us at eit-help@umd.edu(link sends e-mail) or call 301-405-1634 if you need help in the computer labs.
  • EIT Knowledge Base
  • Computer Lab Lost and Found
    • 0123 Glenn L. Martin Hall: For items lost in Martin Hall computer labs, go to the EIT Helpdesk in 0123 Martin Hall.
    • 2125 J.M. Patterson Building: For items lost in J.M. Patterson computer labs, go to EIT Reception Desk in 2125 J.M. Patterson Building.
    • You may also check with the Campus Police Dept's online lost and found.
  • Wireless access is available to students, faculty, staff, and guests.

Computing & Software Resources

  • Zoom - Web conferencing software that provides two-way audio and video communication, interactive whiteboard, desktop and application sharing, chat, breakout rooms, and more.
  • Canvas (ELMS) - Many courses use this Learning Management System to post course materials and/or assignments, grades, etc.
  • Software - A useful listing of Engineering software that includes information on permitted usage and how to obtain.
  • HPC Initial Allocation Request - request an initial start-up allocation on HPC (High-Performance Cluster).
  • National Instruments Academic Site License for University of Maryland's Faculty and Staff is now available for teaching and research.
  • TerpDrives via Kumo - Integrated cloud storage including: Box, Dropbox, Google Drive, OneDrive providing on-the-go access to your files from campus computers and apps. See TerpDrives for more information. Download available to faculty and staffComputer must be a member of Campus Active Directory.
  • TERPware - Software for Faculty and Staff. You can download many software packages for free. Microsoft Office, Adobe Creative Cloud, and MatLAB are just a few of the applications available.
  • Virtual Private Networking (VPN) at UMCP - VPN information and free downloads for Windows, Mac, and Linux computers.

Services & Resources

Keywords:assistance   Doc ID:124491
Owner:Jeff M.Group:University of Maryland Engineering IT
Created:2023-03-01 14:14 EDTUpdated:2023-03-01 14:41 EDT
Sites:University of Maryland Engineering IT
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