Engineering IT AV Support - Details & Limitations

The Engineering IT Service Desk offers basic conference room setup and support for Engineering, Physics, and Mathematics buildings (detailed below).

Support Details:

  • Demonstrate the operation of the equipment prior to the meeting.
  • Available at the beginning of a meeting or conference to help ensure a smooth start.
  • Provide as needed support if there are issues.  Call us at 301-405-1634.
  • Escalate major issues to the appropriate Engineering AV or Facilities team as necessary.
  • Scheduling for most Engineering spaces can be found at ClarkNet or Booked

Support Limitations:

  • We are not staffed to sit in for entire meetings or conferences. If you run into issues after a meeting begins, call us at 301-405-1634. We will make every effort to arrive in under ten minutes, depending on the location of the meeting.
  • Some rooms are equipped with a variety of video adapters for laptops, however if you are unsure, please bring your own or plan ahead by opening a ticket with the Service Desk two days prior to your meeting at eit-help@umd.edu; we may have limited availability for adapter checkouts. 
  • If you need support beyond what we can provide (special audio or video setups, someone to be there to adjust audio levels throughout the meeting, etc.), UMD has a good relationship with Metro Tech (contact information below) which can provide additional services for a fee.
    • Jeremy Broadhurst (jeremy@metrotechnical.com)

We provide support for audio visual setup and trouble shooting for conference rooms in the following buildings.

  • Atlantic - Limited areas (ATL)
  • A.V. Williams (AVW)
  • Chemical & Nuclear Engineering (CHE)
  • Clark Hall (AJC)
  • Computer Science Instructional Center - 4th floor only (CSI)
  • Engineering Annex (EAB)
  • Engineering Lab Building (EGL)
  • Engineering Building (Martin Hall) - Ground & first floor (EGR)
  • Engineering Research Facility (ERF)
  • Idea Factory (EAF)
  • JM Patterson (JMP)
  • Kim Engineering Building (KEB)
  • Martin Hall (EGR)
  • Math Building (MTH)
  • Physical Sciences Complex (PSC)
  • Physics (PHY)



Keywords:audio visual av conference classroom support video microphone mic projector screen zoom wifi tablet panel roompc room-pc laptop   Doc ID:123032
Owner:Jeff M.Group:University of Maryland Engineering IT
Created:2022-12-13 09:19 ESTUpdated:2022-12-14 09:38 EST
Sites:University of Maryland Engineering IT
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