Topics Map > IT Operations > Customer Support and Policies > Printing
Adding a Network Printer - Windows
For customers using an Active Directory logon or not, these directions will walk through the simple procedure of adding a network printer to a computer in our environment.
Important Note: Adding a network printer to your computer can only be done after coordinating its initial setup with a network administrator. If this has not yet been done, please visit or contact the Service Desk for more in-depth assistance.
Computers on Active Directory (Configured by Service Desk)
- Go to your Windows desktop.
- Find the "Add Printers" icon located there.
- Open the icon. You will also find a simple directions sheet in there.
- Look for the physical name tag on your printer. This is how we identify the printer for internal purposes.
- If your printer doesn't have a name tag, please report this to the Service Desk. This is a sign that the setup for the device was never completed. We will assist with completing the setup or labeling of your printer.
- Find the name of the printer that you want to connect. This will match the name tag that is physically on the unit.
- If you cannot find your printer in the list, report this to the Service Desk. This is a sign that the setup for the device was never completed. We will assist with completing the setup
- Double-click (or right click and "Connect...") to add the printer to your local computer.
- Occasionally the driver installation times out and an error message is displayed. Please wait 30 seconds and then try again.
Computers Not on Active Directory, or Personal Computers (Not UMD Owned)
- Navigate to the following network path: \\print.eng.umd.edu\print
- You may be prompted for authentication to the print server.
- You will use "AD\directoryID" and your directory password to authenticate.
- This connection process may take an extra minute. Please be patient as it connects.
- Once you are connected you should see the options for navigating to your printer. You will also find a simple directions sheet in there.
- Look for the physical name tag on your printer. This is how we identify the printer for internal purposes.
- If your printer doesn't have a name tag, please report this to the Service Desk. This is a sign that the setup for the device was never completed. We will assist with completing the setup or labeling of your printer.
- Find the name of the printer that you want to connect. This will match the name tag that is physically on the unit.
- If you cannot find your printer in the list, report this to the Service Desk. This is a sign that the setup for the device was never completed. We will assist with completing the setup
- Double-click (or right click and "Connect...") to add the printer to your local computer.
- Occasionally the driver installation times out and an error message is displayed. Please wait 30 seconds and then try again.
Please feel free to reach out to the Service Desk for assistance if you have trouble connecting through these methods.