Topics Map > IT Operations > Customer Support and Policies
The Service Desks both offer an assortment of hardware that can be checked out or reserved for future use. Please visit either of our locations for assistance borrowing an item.
Hardware for checkout includes:
- Laptops (See details at our Loaner Laptop Program page)
- Webcams (starting Summer 2021)
- Microphones (2 kinds)
- USB lav mics for Zoom audio (no amplifier), or
- Portable/wearable voice amplifier
- A/V adapters
- Drive docks
- Power cables
- Flash drives
With the exception of the Loaner Laptop program, equipment checkouts are typically limited to 3 business days; longer requires approval from an administrator.
Software checkouts are also permitted so long as the installation falls within the licensing guidelines for that particular piece of software. You may be asked for information about where you are installing the software and what group you're working with in order for us to provide the most accurate licensing guidelines for your request. Software checkouts may be denied if the request doesn't meet the requirements of the vendor's licensing agreement with UMD, the College of Engineering, or your department.