Topics Map > IT Operations > Service Desk

Minimum Computer Support Requirements

The EIT Service Desk requires that computers meet certain age, hardware, and operating system specifications in order to be considered "under support".

Minimum Computer Support Requirements

Those specifications are as follows:

Hardware:

  • Intel Core i5 Processor or other approximate equivalent.
  • 8GB of DDR4 RAM or other approximate equivalent.

Age:

  • As of January 2025, the Service Desk will no longer support systems older than machines released in 2018.

Operating Systems (as of January 2025):

  • Windows 10 (version 22H2) or higher, until October 2025 when Windows 10 reaches End Of Life.
  • macOS 13 Ventura or newer.
  • RedHat Glue Linux 8 (Math Department only) or newer.
  • Ubuntu Linux 20.04 or newer.
  • The Service Desk does not officially support dual boot operating system configurations. Please reach out to eit-help@umd.edu for assistance in meeting your needs with multiple operating systems.


Keywords:
minimum hardware requirements ram hard drive space processor specifications specs age model 
Doc ID:
94938
Owned by:
Ayla H. in UMD Engineering IT
Created:
2019-10-10
Updated:
2025-01-22
Sites:
University of Maryland Engineering IT