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EIT macOS Setup Process
Setting Up Your macOS Device
These instructions are geared towards users who are setting up macOS devices themselves. Users doing so are expected to follow the instructions below exactly. Failure to do so risks putting devices out of compliance, and risks the removal of access to University resources by Campus' Division of IT.
Initial Setup Guide
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Once your device is powered on, you’ll be met with a standard device setup process.
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Select your preferred language and region.[1]
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If you’d like to restore data from a previous Apple device, select the option that works best for you.[2]
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If you do not wish to restore data, please select “Set up as new”.
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Set any accessibility settings that you would like.[3]
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For laptops, select the wifi network that works best for you. For desktops, you may need to select “Other Network Options”, and then choose “Local Ethernet”.[4]
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Click “Enroll” when met with the Remote Management window.[5]
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This step ensures that the computer communicates properly with the central management system, and is not optional.
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After a few minutes, you’ll see a login screen with a gray background.[6]
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Please do not attempt to log in, and instead wait a few minutes for the display to restart.[7]
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After the display goes black, it’ll restart with a new login window that asks for your university credentials.[8]
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Please use your full UMD email address and password.[9]
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You’ll then see a message letting you know that your account is being created on the computer.[10]
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You’ll next see a popup window asking you to enable FileVault.[11]
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This is not optional, and you will be met with more notifications if you select Cancel. Please select “Enable Now”.
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After this, you’ll be logged into the computer.[12]
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A new window will appear with EIT branding, asking you to input information.[13]
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If you first receive a pop up message titled “Setup Your Mac: No AC power detected”, please plug the charger into the laptop. This should not appear on desktops.[14]
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Please input the required information.[15]
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The Computer name can be found on the physical device itself, it’ll be a white label with black lettering on it.
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The Asset tag can also be found on the physical device, it’ll be a yellow tag with black lettering, starting with ‘N’.
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Select the configuration that best matches your occupational status at the University.[15]
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“Staff” if you are a staff member in your department.
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“Faculty, Graduate Students, and Researchers” if you are any of those three.
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The window will then change to a list of items. Each item will install individually, and you can follow the progress bar at the bottom.[16]
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Please note that GlobalProtect will state “Error” with a yellow symbol once it has completed. This is expected, and no error actually occurs in the installation.
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Once all installation items are complete, please click “Restart”.[17]
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Once the computer has restarted, please log in using your University directoryID and password.[18]
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This will be how you log into your account on your macOS device from now on.
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Once you change your University password, it will also change on your computer.
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You’ll see a large number of notifications and login windows.[19]
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Please close all notifications, and log into any login windows that appear.
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If the GlobalProtect VPN asks you for a “Gateway”, please input access.umd.edu.
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Additional Instructions for Engineering Staff and Faculty
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You’ll see that a program called either “Code42” or “Crashplan” has been installed for you. Please open that program and sign in using the following information:
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Your University Email
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The server address will be: clients.us.code42.com
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Once you enter that information, pressing enter will open a University CAS login window, which you’ll use to sign in.
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This program handles cloud backups of your computer and is provided by the Engineering College.
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