EIT Operations Service Desk & Project Staff

The EIT Operations Staff are made up of the Project and Service Desk teams. The Project team works to advance our infrastructure, while the Service Desk team provides technical support, with a combination of full-time staff and hourly student technicians.

Full Time Administrative Staff

Our full time staff support the infrastructure and technology of the Clark School of Engineering, as well as the Mathematics and Physics Departments.

Director

IT Operations Director

Jeff McKinney

Director of IT/Computing; Engineering College, Math, & Physics Depts.
AVW 1441
x53719
mckinney@umd.edu

Project Team

People on the project team

Glenn Campbell

Systems Analyst
EGR 0315
x53978
gcampbel@umd.edu

Rob Jenkens

IT Coordinator
AVW 1443
x50236
rjenkens@umd.edu

Aaron McQueen

Systems Analyst
AVW 1439
x55125
mcqueena@umd.edu

Tuck Owens

Manager
PHY 3307
x52798
hlowens@umd.edu

Service Desk Team

People on the service desk team

Ayla Hurley

Assistant Director
AVW 1149
x54322
alh42@umd.edu

Christian Farley

Senior IT Coordinator
AVW 1147
x56021
cfarley3@umd.edu

Kaitlyn Kim

IT Coordinator
AVW 1151
x56180
kyk@umd.edu

Ken Mateik

IT Coordinator
AVW 1147
x51634
kmateik@umd.edu

Dalia Saj

IT Coordinator
AVW 1145
x50198
dsaj1@umd.edu

Okey Eze

IT Coordinator
AVW 1145
x50198
okechi@umd.edu

Tyler Tormo

IT Coordinator
AVW 1143
x53628
ttormo@umd.edu

Hourly Technicians

The Service Desk team is comprised mainly of hourly student workers. Our current hourly technicians are:

Our Hourly Technicians
Adityaraj (Adi) Adrien Alexis Alyssa Arnav
Caden Chimeiyuma Dawensly Dayang Emmanuel
Faraz Harshil Jacques Jadon Jaiden
Logre Nathaniel (Nate) Oseojie (Ojie) Pranav Quynh
Rudra Shreya Simarbir Syed (Ghazi) Yves

Hourly Assistants

Our current hourly assistants are:

Our Hourly Assistants
Alan Audrey Grace


Keywords:
eit operations service desk project staff student technicians workers team contact 
Doc ID:
99420
Owned by:
Ayla H. in Engineering IT
Created:
2020-03-25
Updated:
2026-06-29
Sites:
University of Maryland Engineering IT