GlobalProtect VPN Instructions

How to install and connect to the GlobalProtect VPN

  1. Check to see if the UMD VPN is installed.  You can search for “GlobalProtect”.  If it is already installed, skip to step 4. 
  2. Download the VPN installer from access.umd.edu that matches your operating system. You will be required to sign into the Central Authentication Service (CAS) page. If you are a Linux user, follow the installation instructions from itsupport.umd.edu
  3. Run the downloaded file and continue through the installing instructions.
  4. Click the GlobalProtect icon in your taskbar (windows) or at the top of your screen (macOS).
    GlobalProtect icon, gray globe
  5. Type access.umd.edu into the Portal Address field then click Connect.
    GlobalProtect connection menu
  6. You will be directed to the Central Authentication Service (CAS) page to sign in using your university Directory ID and password.
    *macOS users: If the application does not prompt for your credentials, open System Preferences, navigate to Security & Privacy and then General, unlock the settings page using your Mac's administrator username and password and then Allow the computer to load the Palo Alto software (GlobalProtect).
  7. You are now connected!

Traveling While Using GlobalProtect

International students and those travelling outside the country who need to force all traffic over the VPN should follow these instructions. This will allow access for services that are blocked by the country, such as Google being blocked by China. 

  1. Follow the steps above to install the VPN.
  2. Open GlobalProtect and type access.umd.edu into the Portal Address field.
  3. Select the Gateway drop-down menu.
  4. Select TunnelAll Gateway
    GlobalProtect Gateway menu. TunnelAll Gateway option is selected
  5. Click Connect
  6. You will be directed to the Central Authentication Service (CAS) page to sign in using your university Directory ID and password.
    *macOS users: If the application does not prompt for your credentials, open System Preferences, navigate to Security & Privacy and then General, unlock the settings page using your Mac's administrator username and password and then Allow the computer to load the Palo Alto software (GlobalProtect).
  7. You are now connected and should be able to access blocked resources. 




Keywords:global protect vpn campus cisco   Doc ID:95539
Owner:Jeff M.Group:University of Maryland Engineering IT
Created:2019-11-03 17:37 EDTUpdated:2021-07-23 13:31 EDT
Sites:University of Maryland Engineering IT
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