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Minimum Computer Support Requirements

The EIT Service Desk requires that computers meet certain age, hardware, and operating system specifications in order to be considered "under support".

Minimum Computer Support Requirements

Those specifications are as follows:

Hardware:

  • Intel Core i5 Processor or other approximate equivalent.
  • 8GB of DDR4 RAM or other approximate equivalent.

Age:

  • As of February 2026, the Service Desk will no longer support systems older than machines released in 2018.

Operating Systems (as of January 2025):

  • Windows 11 (version 23H2) or higher
  • macOS 14 Sonoma or newer.
  • RedHat Glue Linux 8 (Math Department only) or newer.
  • Ubuntu Linux 20.04 or newer.
  • The Service Desk does not officially support dual boot operating system configurations. Please reach out to eit-help@umd.edu for assistance in meeting your needs with multiple operating systems.



Keywords:
minimum hardware requirements ram hard drive space processor specifications specs age model 
Doc ID:
94938
Owned by:
Ayla H. in Engineering IT
Created:
2019-10-10
Updated:
2026-02-05
Sites:
University of Maryland Engineering IT