Topics Map > IT Operations > Service Desk
Topics Map > IT Operations > Customer Support and Policies > Teaching Resources
Topics Map > IT Operations > Customer Support and Policies > Desktop Support
Logging in to Computers
If you are using a conference room managed by EIT, you can log on to the conference room computers using username ".\engrguest" and no password.
Logging in to Wifi
Visitors to the University can connect to the umd-guest network using the instructions listed at this Division of IT article. Occasionally, there is an issue where after connecting to umd-guest and authenticating, the countdown completes but you don't have a working connection. Try turning off wifi, waiting a few seconds, and turning it back on. That typically will fix this issue.
For Faculty-Sponsored visitors, Faculty should create a Sponsored wireless account using instructions listed at this Division of IT article.