1. Adding a Network Printer - Mac OS
2. Adding a Network Printer - Windows 10
3. Adobe Creative Cloud
4. Adobe Sign
5. Bomgar Remote Support - Granting Access from a Mac
6. Canvas
7. Canvas: Add someone as an observer in a course
8. Chromebook Password Prompt on Wake
9. Chromebooks
10. Cisco AnyConnect Campus VPN
11. Clearing Browser Cache and Cookies
12. COMSOL User Installation Instructions
13. Conference Room Reservations
14. Connect to eduroam on Linux
15. Crashplan Considerations and Limitations
16. ECE Lab Calendars
17. Eduroam
18. EndNote
19. Equipment Checkout
20. File Server Drive Mapping
21. Find MAC Address
22. FireEye Installation
23. Gmail - Filter Messages
24. Gmail - iPhone/iPad - Adding UMD Account via Apple Mail
25. Gmail - iPhone/iPad - Adding UMD Account via Gmail App
26. Google - Calendar - Show or Hide a Calendar
27. Google Shared Account - How to access on mobile device
28. Google Shared Account - Using Yet Another Mail Merge with a Google shared account
29. Kumo
30. Lab Software Requests
31. Loaner Laptop Program
32. Mac - SFTP using Cyberduck
33. Microsoft Product Activation
34. Ordering Computing Equipment
35. Printers - Adding a Separator Page
36. Pulse Secure Departmental VPN
37. Recommendations for Computers and Accessories for Undergraduates
38. Remote Support and Teaching Resources
39. Service Desk Policies & Services
40. Storage Options
41. Support Options - Engineering, Math, Physics
42. Updating macOS apps through IT Self-Support
43. Using Zoom Breakout Rooms for Office Hours [Campus login required]
44. Virtual Computer Lab (VCL)
45. VPN Options, Remote Desktop, and File Server Drive Mapping
46. Waiting Rooms in Zoom
47. WebEx - Hosting a Meeting
48. WebEx - Hosting a Meeting from an iOS device
49. Windows Updates
50. Windows Virtual Workspace
51. Yet Another Mail Merge