https://ask.eng.umd.edu/recent.php?format=xml Search result for: en-us https://ask.eng.umd.edu///158673 Welcome to the University of Maryland, College Park! welcome umd new onboard on board onboarding on-boarding how to zoom directory id directoryid uid duo mfa dual factor gmail login zoom phone webex timesheets uhr prds conference rooms reservations directory search booking printing data storage... 2026-04-10 09:12:58 https://ask.eng.umd.edu///158673 Engineering IT 1 https://ask.eng.umd.edu///151631 This article can be provided to users encountering Jamf Connect. It contains written instructions as well as links to DIT documentation. jamf connect macOS Mac apple kerberos 2026-04-08 13:46:38 https://ask.eng.umd.edu///151631 Engineering IT 3 https://ask.eng.umd.edu///105228 The Engineering Virtual Computer Lab (VCL) is available for use by anyone with a UMD Directory ID, and provides a way to run a variety of software provided by UMD on powerful servers and display the running software on your computer locally. The VCL should only be used for academic.... vcl citrix virtual computer lab engineering 2026-04-08 12:51:05 https://ask.eng.umd.edu///105228 Engineering IT 2 https://ask.eng.umd.edu///99420 The EIT Operations Staff are made up of the Project and Service Desk teams. The Project team works to advance our infrastructure, while the Service Desk team provides technical support, with a combination of full-time staff and hourly student.... eit operations service desk project staff student technicians workers team contact 2026-04-08 08:31:13 https://ask.eng.umd.edu///99420 Engineering IT 3 https://ask.eng.umd.edu///124214 Engineering Departmental IT Contact list information technology 2026-04-02 12:47:46 https://ask.eng.umd.edu///124214 Engineering IT 3 https://ask.eng.umd.edu///157539 A guide to preparing documentation for UMD's Software Risk Management (SRM) review process. Includes recommended workflow, key documents to request from vendors (SOC 2 Type II, VPAT, Privacy Questionnaire), tips to expedite approvals, and important caveats about Canvas integrations, SaaS scrutiny, and managing vendor.... SRM, Software Risk Management, software procurement, software review, SOC 2, VPAT, accessibility, data privacy, IT compliance, vendor review, Canvas integration, expedited procurement, software approval, third-party software,... 2026-04-02 01:15:04 https://ask.eng.umd.edu///157539 Engineering IT 3 https://ask.eng.umd.edu///152983 The University of Maryland is changing its network infrastructure to increase security regarding sensitive data and resources. They are implementing something other Big10 schools have done called a "policy-based networking".... phase3 refresh network identity phase 3 three networking role based access networking security jacks switch router endpoint iot macro micro segmented register resource personal device devices self data center server onguard vpn permissions policy managed central centrally remote desktop pbn phone ipphone cisco... 2026-04-01 10:08:37 https://ask.eng.umd.edu///152983 Engineering IT 3 https://ask.eng.umd.edu///160233 An overview of the plugins and themes available on the blog.umd.edu WordPress platform, including Clark School branded themes built by Engineering IT, the Divi page builder, and recommended themes for faculty and research group.... blog wordpress campuspress themes plugins website clark divi 2026-03-26 13:51:45 https://ask.eng.umd.edu///160233 Engineering IT 3 https://ask.eng.umd.edu///160198 A practical guide for faculty, researchers, and staff on protecting your machine from AI-related security threats. Covers three key habits: delaying new software installs, monitoring network traffic with a local firewall, and staying aware of common risks when using AI tools. Includes a quick-wins checklist sorted by effort and.... AI security malware supply-chain firewall Little-Snitch dependency software safety agentic tools hygiene 2026-03-25 09:52:15 https://ask.eng.umd.edu///160198 Engineering IT 3 https://ask.eng.umd.edu///124737 Detailed below are UMD Policies that members of the Campus Community are required to abide by. The Engineering IT Service Desk is responsible for implementing these policies to the best of our.... security inventory dnca designated non capital assets computers devices equipment policies IT-20 2026-03-23 14:37:00 https://ask.eng.umd.edu///124737 Engineering IT 3 https://ask.eng.umd.edu///142542 Overview of Privileges for macOS, the Service Desk's solution to privilege management on Apple devices. macos mac privileges mma admin administrator account apple 2026-03-23 11:11:22 https://ask.eng.umd.edu///142542 Engineering IT 3 https://ask.eng.umd.edu///110339 TerpConnect provides all current students, faculty and staff on campus an Unix account with 5 GB of personal storage space. grace website terpconnect glue personal home space homespace department site 2026-03-23 09:19:56 https://ask.eng.umd.edu///110339 Engineering IT 3 https://ask.eng.umd.edu///151773 Connecting to a LInux Host via SSH and RDP ssh rdp redhat ubuntu linux 2026-03-19 09:28:33 https://ask.eng.umd.edu///151773 Engineering IT 3 https://ask.eng.umd.edu///15153 This document explains how to clear the cache and cookies in Google Chrome. chrome google clear data clearing remove removing cache cookies reset browser history delete Android 2026-03-12 18:08:37 https://ask.eng.umd.edu///15153 DoIT Help Desk 3 https://ask.eng.umd.edu///138073 An overview of the EIT Service Desk's recommended best practices when it comes to updating your macOS device. macOS os mac apple imac macbook update policy policies bestpractices practices best 2026-03-05 16:21:02 https://ask.eng.umd.edu///138073 Engineering IT 3 https://ask.eng.umd.edu///95540 This page details options for using the Campus and Departmental VPN systems, as well as using Remote Desktop and File Server Drive Mapping to do remote work. remote desktop rdp vpn drive mapping file share drives global protect server 2026-03-02 10:03:33 https://ask.eng.umd.edu///95540 Engineering IT 1 https://ask.eng.umd.edu///96924 Please read below to find out our recommendations for computing components. terpware hardware recommendations requirements computers laptops new student undergraduate recommend 2026-03-02 09:59:52 https://ask.eng.umd.edu///96924 Engineering IT 3 https://ask.eng.umd.edu///149004 The EIT Service Desk is here to help ensure that your computing equipment meets your research needs, while complying with required Campus and State security policies. ordering quote computer laptop desktop printer equipment recommended specs specifications spec researcher faculty graphics gpu cpu ram hard drive hdd ssd storage screen size performance purchase purchasing buy... 2026-03-02 09:58:59 https://ask.eng.umd.edu///149004 Engineering IT 1 https://ask.eng.umd.edu///96935 This document provides an overview of the policies and available services from our support team. policy policies rules requirements vision mission priorities support devices administrator access catalog 2026-02-19 16:26:41 https://ask.eng.umd.edu///96935 Engineering IT 3 https://ask.eng.umd.edu///94938 The EIT Service Desk requires that computers meet certain age, hardware, and operating system specifications in order to be considered "under support". minimum hardware requirements ram hard drive space processor specifications specs age model 2026-02-09 13:16:31 https://ask.eng.umd.edu///94938 Engineering IT 3