To start, there are three categories when it comes to selecting a desk: Assigned, Hot, and Hoteled.

Assigned desks are those that are assigned to you by a desk administrator. When assigned a desk you can set your schedule in advance and, if the administrator allows, share your desk with others when you are not in the office. Shared desks are flex desks that can be reserved for a day (even hourly) or multiple days, and they can be reserved in advance or for that day. 

Hot desks can only be reserved the same day, and not in advance. 

Hotel desks are similar to hot desks but can be reserved for a day (even hourly) or multiple days, and they can be reserved in advance or for that day.

Activating Your Account

If you have not already activated your account, you can do so by going to https://go.umd.edu/book, selecting ‘Continue with Google,’ and in the resulting pop-up, choosing your @umd.edu account. 

Booking a Desk

When using the smartphone app, tap the plus button, then Book a desk. Here you can select your preferred building and floor, desks with a green tint on the map are available. Select the one you wish to reserve, then tap on Reserve. When using a web browser, the process is similar except that you will select Book a desk to make a reservation. 

Issue reporting

If the desk utilizes this feature, you can report issues via the smartphone app. Go to the Schedule tab and under Reservations select View reservation, then tap Report a Problem. Fill in the details and submit. 

Smartphone App

Robin provides a smartphone app that is useful for booking and check-ins. You can find more information here: https://support.robinpowered.com/hc/en-us/articles/13081269617165-How-to-book-a-room-on-the-mobile-app