https://ask.eng.umd.edu/news.php?format=xml News search result for: en-us https://ask.eng.umd.edu///news.php?id=14075 All macOS users will now have the ability to elevate themselves to administrator permissions on their computers via the Privileges application. The Privileges application will also be updated to a new version, and deployed to all macOS devices under the EIT umbrella tomorrow, March 24th, at 8:00pm.... 2026-03-23 11:24 https://ask.eng.umd.edu///news.php?id=14075 https://ask.eng.umd.edu///news.php?id=13914 Windows 10 reached End Of Life on October 14th, 2025. If you have not already heard from the EIT Service Desk, we will be reaching out to coordinate upgrades through the weekend of 10/24. Read this news posting in full for more details and options for hardware.... 2025-10-16 15:41 https://ask.eng.umd.edu///news.php?id=13914 https://ask.eng.umd.edu///news.php?id=13881 WEPA has been replacing printers with newer models and updating the WEPA print kiosks across campus. 2025-09-09 12:57 https://ask.eng.umd.edu///news.php?id=13881 https://ask.eng.umd.edu///news.php?id=13825 Campus has started pushing out a piece of software called ClearPass OnGuard to Windows and macOS devices. 2025-07-14 11:57 https://ask.eng.umd.edu///news.php?id=13825 https://ask.eng.umd.edu///news.php?id=13789 We will be doing data center maintenance on 5/24 and 5/25 which will impact services 2025-05-21 09:21 https://ask.eng.umd.edu///news.php?id=13789 https://ask.eng.umd.edu///news.php?id=13788 You may be seeing a change to your Apple Mac Login process in the coming weeks. 2025-05-20 07:18 https://ask.eng.umd.edu///news.php?id=13788 https://ask.eng.umd.edu///news.php?id=13584 ArcGIS has made changes to their licensing model. 2024-08-30 06:46 https://ask.eng.umd.edu///news.php?id=13584 https://ask.eng.umd.edu///news.php?id=13527 The EIT Service Desk is getting renovated! Beginning July 1st, the EIT Service Desk in EGR 0123 (Martin Hall) will begin renovations in two parts. Walk-ins will be directed to a nearby separate entrance, while phone, ticket, and remote support options will continue as normal throughout the.... 2024-06-27 01:00 https://ask.eng.umd.edu///news.php?id=13527 https://ask.eng.umd.edu///news.php?id=13363 For Staff, Faculty, and Graduate Students in the Engineering, Physics, and Math departments, whole disk encryption is being managed by the EIT Service Desk. If you need assistance or have questions, reach out to us at eit-help@umd.edu. Read more at the news article link.... 2023-12-13 18:29 https://ask.eng.umd.edu///news.php?id=13363 https://ask.eng.umd.edu///news.php?id=13119 With each yearly renewal of the Cadence software license, Cadence makes some changes to the packages available through this license. The changes to this year's packages are listed below. 2023-05-08 01:03 https://ask.eng.umd.edu///news.php?id=13119 https://ask.eng.umd.edu///news.php?id=11995 The EIT Service Desk in EGR 0123 will be closed to walk-ins from 6/7-6/11 due to asbestos abatement in the hallway. 2021-06-02 03:34 https://ask.eng.umd.edu///news.php?id=11995 https://ask.eng.umd.edu///news.php?id=11654 Announced on 11/10/2020, the Maryland Department of Health announced a mobile application for use during the COVID-19 Pandemic. 2020-11-11 16:47 https://ask.eng.umd.edu///news.php?id=11654 https://ask.eng.umd.edu///news.php?id=11542 Beginning Sunday, September 20 at 8 p.m., all Zoom sessions will have a required waiting room.... 2020-09-18 07:48 https://ask.eng.umd.edu///news.php?id=11542 https://ask.eng.umd.edu///news.php?id=11450 The Engineering Service Desk is able to create requests for Cisco Jabber configurations through DivIT. You can find more information, including the Cisco Jabber Request through Engineering form, at our Remote Support and Teaching Resources page.... 2020-08-24 00:55 https://ask.eng.umd.edu///news.php?id=11450 https://ask.eng.umd.edu///news.php?id=11285 Remote Support and Teaching ResourcesRemote "Walk-in" chat and interactive support is available here: rhelp.eng.umd.edu... 2020-05-25 16:58 https://ask.eng.umd.edu///news.php?id=11285 https://ask.eng.umd.edu///news.php?id=11243 A list of available options for getting remote support from Engineering IT Operations. 2020-04-29 03:16 https://ask.eng.umd.edu///news.php?id=11243