Topics Map > IT Operations > Customer Support and Policies > VPN
ECE Labs - Pulse Secure Configuration
This site provides directions for VPN configuration related only to ECE lab use. These instructions are intended for undergraduate and graduate students.
These instructions are intended for undergraduate and graduate students. If you are an instructor this VPN method will not work for your account. If you are having trouble connecting to the Pulse Secure VPN using one of the standard methods for faculty, please contact the service desk at firstname.lastname@example.org for assistance. Once you have done this, go to step 11.
- Download the client appropriate for your operating system:
- Run the installer. (Administrator access is required.)
- Open the client.
- In the client window, select the + sign next to the word "Connections" to create a new connection.
- Enter the information for the name of your connection (ECE Labs VPN) and the server URL (https://newvpn.ece.umd.edu/ecelabs).
- When running the client in the future you will find a pre-existing connection that was populated during the installation process. Click the “Connect” button that is next to it.
- Your client will run through the usual host checker policies and prompt you for authentication. Use your standard directory ID and password, just like you would on the web interface.
- If you are required to use a second form of authentication, you will see the "Secondary Password" field displayed. This uses the Duo application or key generator that you use for many campus systems.
- The client will then connect.
- If you receive an error message when trying to connect, please read it carefully and fully. Many of the messages that you receive will be regarding failed policies or settings. Several of them are easy to resolve if you follow the directions or suggestions indicated by the Pulse Secure client. If you cannot solve the error message, please contact the Service Desk.
- After this is completed, you can return to the labs dashboard here to connect to a lab computer.
Mac OS Users
Please note that you will need the additional Microsoft Remote Desktop application. This is free and will need to be installed prior to connecting to a lab computer as indicated in step 11.